Due to the COVID-19 pandemic, please allow 10 days for order processing as our suppliers are working to keep up with demand and we are busier than normal. If you need a prescription or food urgently, please call us at 416-243-3200.
Please use the form below to request your prescription refill or food item. This will save you time when picking up your order.
Note: Some prescriptions will require an examination of your pet prior to re-filling.
Many prescriptions require your pet to be examined before dispensing. This ensures that your pet is healthy enough to handle the potential side effects of some prescriptions and provides further confirmation that the medication is appropriate for your pet’s current condition.
IMPORTANT: Prescription Refills and Food Orders are not confirmed until you have received notification. A team member will contact you by phone or email.