Here is a summary of what to expect when arriving at Westway Animal Clinic for your first appointment.
At Westway Animal Clinic it is our commitment to pay full attention to the needs of your dogs and cats. Our services are provided with courtesy and respect.
When you arrive for your appointment you will be greeted warmly and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
You will first see a veterinary technician who will ask you some questions about your pet in order to gather important information regarding your visit. They may also check your pets’ temperature, pulse and respiration depending on the reason for your appointment. Next, one of our veterinarians will meet with you, examine your pet, answer your questions and plan further diagnostics or treatment should they be deemed necessary. We will not perform a test or prescribe medication without first discussing it with you to ensure that you have a complete understanding of what is being recommended. Depending on your needs, the appointment may be wrapped up by a veterinary technician who can provide you with educational information on anything discussed and answer routine wellness and care questions for you. Our receptionists will handle billing and schedule any needed follow up. We are excited to meet you and your human and furry family members!